What is a Forwarder Company? What are the tasks and activities?

x Wondering what a forwarder company is?
What is the role, tasks, and operations of this unit? x You want to know what services the forwarders provide?
Criteria for choosing the most suitable forwarder? x Do you need to hire forwarders to support fast, professional delivery and customs declaration at Cat Lai Port?

PROSHIP.VN will synthesize knowledge from many sources to clarify what a forwarder company is? What are the roles, tasks, main activities of the forwarder?,...and some other related content. Based on this, Import-Export Enterprises have a complete basis to find the best, most professional Forwarder Unit among countless choices on the market.

Along with that, the low-cost warehousing service at Cat Lai Port of Proship Logistics and FadoExpress is also confident with many outstanding advantages and strengths. As a specialized agent, we will replace businesses/goods owners in completing import-export procedures and customs clearance of goods quickly, accurately and in accordance with regulations.

Shipping contact hotline: 

Ms Tien: 0909 986 247
Ms Dung: 0939 999 247
Ms Duy: 0902 581 247

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What is a Forwarder Company? Roles and tasks? Why is there a need for a Forwarder?

What is a Forwarder Company?

A forwarder company is a freight forwarding company. FWD's job is to receive goods from customers according to Incoterm terms and carry out the next steps. Forwarders provide services by connecting logistics companies. Each logistics unit provides a different service and the forwarder is the link connecting those services.

The import-export market is becoming more and more vibrant, leading to an increasing demand for transportation. To save time, effort and money, Shippers have asked a specialized Forwarder to support the transportation of goods. FWD Company – Forwarder Company – Freight forwarding company. These are 3 ways to call the forwarder company.

Top leading forwarder companies in the world today such as:

  • DHL Supply Chain & Global Forwarding
  • Kuehne + Nagel
  • DB Schenker
  • DSV Panalpina
  • Sinotrans
  • Expeditors
  • Nippon Express
  • CEVA Logistics
  • CH Robinson
  • UPS Supply Chain Solutions
  • Kerry Logistics
  • GEODIS
  • Bolloré Logistics,…
What is a Forwarder Company? What are the tasks and activities?
Forwarder Company is a freight forwarding company and a safe bridge between the Seller and the Buyer, helping import-export businesses save time, effort and costs.

* Example 1: A company in Da Nang wants to export a 40-foot container of charcoal to Inchon, Korea. Freight Forwarder will arrange to sign a transport contract to receive and transfer this shipment with the other company. Then, Freight Forwarder will find a suitable shipping company (such as Hanjin Shipping) to hire to transport this container to the destination port.

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* Example 2: A business in Ho Chi Minh City needs to export a shipment of fruit to the US. This company will find and hire a forwarder that you trust and present your needs. At this time, the forwarder will receive the order and then contact the reputable shipping company with the best price to hire them to ship as agreed with the previous customer.

Roles, tasks, and main activities of Forwarder

Forwarders hold important responsibilities, helping the transportation of goods from the place of origin to the destination take place smoothly and smoothly:

  • Handling import-export procedures quickly and with many years of experience in the profession, Forwarders clearly understand the steps needed to process import-export shipments to help goods be delivered on schedule;
  • Forwarders can link up with a larger network of shipping lines and carriers than the shippers. This helps them choose the shipping option and carrier that best suits your needs. Otherwise, you will have to spend a lot of time doing this;
  • Thanks to that wide relationship, they can negotiate and receive preferential prices from shipping companies. It's almost impossible for you to do it yourself, and sometimes if you're not good at it, you'll easily get caught out when haggling over fees;
  • Save costs for retail shippers. Forwarders are not only transport intermediaries but also provide a lot of support to retail shippers. With a small quantity of goods, you will have to pay quite a high fee if you contact the company directly. The forwarder will be the one who collects individual goods to pack containers, helping shippers save a lot of costs;
  • Support shippers to work with international carriers so that the delivery process takes place quickly and according to plan.

=> If businesses want to find their own carrier, it will cost a lot of money, time and effort. Therefore, hiring a Forwarder will also cost money, but you will receive dedicated support, goods will be cleared quickly and delivered on time.

Why is there a need for a Forwarder?

Some reasons why it is necessary to have International Forwarding Services include:

  • Small customers cannot easily approach and bargain directly with the shipping company/shipping company, and they need an intermediary, a forwarder, to meet their freight needs;
  • Using a forwarder will help reduce costs, because they will find the best shipping route, method and carrier most suitable for the shipper's needs. Forwarders also arrange many small shipments to consolidate and transport to the destination, thereby reducing costs for each individual shipper;
  • In Vietnam, some forwarding companies are the "backyards" of people with positions at Carriers, Ports, Shippers, etc., where they solve the "needs" of the parties - This is a painful situation. painful but still exists quite commonly.

>>See more: Export processing zones in Vietnam

What are the services of Forwarder Companies? What are the criteria for choosing a Forwarder?

Services of forwarder company

The demand for import and export of goods between Vietnam and other countries is increasing, leading to an increasing number of Forwarder Companies appearing. Currently, Forwarder Companies, in addition to providing transportation services, also have to improve services to help shippers feel secure about their goods and save costs and effort. Specifically, services performed by Forwarder:

  • Customs clearance services: Forwarders carry out all customs clearance procedures and tax payments on behalf of the shipper;
  • Providing inventory storage and inventory management services;
  • Providing services for managing issues related to records, documents and papers such as bills of lading, import and export licenses, certificates of origin;
  • Consulting support on international trade, international payment: With experience and knowledge in the industry, Forwarder becomes a consultant for customers on contracts, law, payment, etc. This is very useful. Useful for small shippers, importing and exporting goods for the first time.
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What is a Forwarder Company? What are the tasks and activities?
Forwarder companies will be primarily responsible for helping shippers handle customs clearance and warehousing procedures for goods quickly, accurately and validly.

Some criteria for choosing a Forwarder

Below are the criteria for choosing a reputable and most suitable Forwarder:

  • The experience and service lines of these forwarders for your type of goods. For example, you need to transport frozen goods to Europe, so you must see if these forwarders have experience with cold goods on this route?;
  • Are they willing to explain to you the process of providing services? This is useful when you are new to the import-export field;
  • What ancillary services and costs does the forwarder charge you? Total service cost for your shipment?;
  • Related parties: Shipping lines (airlines), Ports, Customs, Quarantine, CFS/Depot... Transport documents, Foreign trade: Bill of lading, Packing List, Cargo Manifest, Commercial contract, C/O , L/C;
  • International trade terms (Incoterms), especially popular terms such as: FOB, CIF, CNF, DDU,...

Shipping contact hotline: 

Ms Tien: 0909 986 247
Ms Dung: 0939 999 247
Ms Duy: 0902 581 247

PROSHIP Logistics and FadoExpress receive customs declaration of import and export Sea goods at Cat Lai Port as professional Forwarders and Customs Agents.

Customs declaration services are generally the main step to ensure that individuals and businesses' goods are exported/imported through seaports, airports, or border gates. Choosing Customs Services is extremely important in the import-export industry, and Customs Agent Service at Cat Lai Port of PROSHIP JOINT STOCK COMPANY and FadoExpress is one of the reliable and reputable choices. and ensure time for quick customs clearance and early completion of import and export of goods. Receive customs declaration at Cat Lai Port professionally and cheaply (Address for performing Sea cargo customs declaration: Saigon Port Customs Branch Area 1, Gate B, Cat Lai Port Area, Le Phung Hieu, Cat Lai Ward , District 2).

Once you have chosen and hired a customs agent, we will complete customs procedures - customs clearance of goods at Cat Lai Port, the goods owner does not need to use his or her digital signature to approve (remotely), or send false papers as before. Instead, our KBHQ Agent will use our valid digital signature to declare and transmit the declaration for the Sea shipment. This contributes to saving time, effort and costs for shippers/businesses.

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In addition, Proship Logistics and FadoExpress also receive customs clearance at Tan Son Nhat SB for Air export and import goods. If you need to declare customs in this area, contact our Agent immediately for all support. The most important step of the customs clearance process.

What is a Forwarder Company? What are the tasks and activities?
At Cat Lai Port, Proship Logistics and FadoExpress will perform customs declaration of Sea import-export shipments for businesses as specialized and experienced customs agents.

Types of KBHQ Proship and FadoExpress can be carried out at Cat Lai Port

Proship and FadoExpress are planning to deploy the following types of warehousing facilities at Cat Lai Port to best serve import-export businesses:

  • Customs clearance services for business import - A11, non-commercial import - H11,...;
  • Customs warehouse services for export production, investment - processing;
  • Type of on-site import and export (sales into export processing zones),...;
  • Type of business export: B11;
  • Temporary import for re-export, temporary export for re-import,...

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Customer benefits when choosing KBHQ Agent at Cat Lai Port of Proship, FadoExpress

Seaborne import-export businesses should choose Proship Logistics and FadoExpress as KBHQ Agents at Cat Lai Port, mainly because:

  • Complete the KBHQ process according to the criteria: "Fast - Accurate - Cheap - Professional" ;
  • We do not aim to provide the CHEAPEST price Service, but rather the quality that ensures the MOST REASONABLE cost;
  • KBHQ Proship and FadoExpress agents on behalf of businesses carry out import and export procedures for goods according to the contract signed between the two parties;
  • Customs agents Proship and FadoExpress are responsible for the content declared on the HQ Declaration along with import-export enterprises;
  • The name and code of our Customs Agent will appear on the Declaration and Customs System;
  • You will receive dedicated advice on documents, procedures, application of HS codes, etc. by a team of knowledgeable customs staff;
  • There is a representative office in Ho Chi Minh City/Hanoi/Da Nang, convenient for customers' needs to hire KBHQ Services;
  • Understand and update the latest Customs Circulars, Decrees, etc. to advise customers;
  • Skills to quickly handle import and export shipments that are difficult to declare at customs at Cat Lai Port, Tan Son Nhat SB, and Border Gate;
  • Understand the customs clearance process of goods at Cat Lai Port and seaports, airports, etc.;
  • Have enough means to effectively serve Logistics activities;
  • Adequate compensation policy for customers if delays occur in customs clearance at seaports;
  • Commitment to confidentiality of goods information + customer information provided when using Customs warehousing services at Cat Lai Port;
  • Commit to delivering goods to customers as requested (accurate time and location).

With the above knowledge about Forwarders, your business knows what a Forwarder Company is , why it is necessary to have a Forwarder, what are the activities and roles of Forwarders, etc. From there, you can have an import-export plan to help save time and effort. strength. Besides, if shippers need to find a reputable and professional customs declaration unit at Cat Lai Port or Tan Son Nhat Airport, please immediately contact 0909 344 247 , FadoExpress and Proship Logistics KBHQ Agent. will respond quickly to all your requests.

Shipping contact hotline: 

Ms Tien: 0909 986 247
Ms Dung: 0939 999 247
Ms Duy: 0902 581 247

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